FAQ
Common questions about the trainer, pricing, and how things work.
What is Holdem Pro?▾
An offline browser app for studying No-Limit Hold'em 6-max cash. Includes hand simulation vs AI archetypes, a GTO spot trainer, equity quizzes, leak detection, and a player profiling system.
Do I need to make an account?▾
For free play, no — your progress saves locally in your browser's localStorage. To buy and use Premium, you create a free account so your access stays tied to you (not a key that can be lost) and works across devices.
Is the GTO data accurate?▾
Preflop charts are sourced from published solver outputs (GTOWizard / Upswing simplified) — close enough to optimal for training purposes. Postflop spots use bucketed heuristics; we're transparent that they're not solver-exact, but they're principled and useful.
What if I'm a beginner?▾
What stakes does the trainer optimize for?▾
100bb 6-max NLHE cash. Stack-size presets cover 50bb, 100bb, and 200bb depths. The math generalizes well to most online cash games.
What about tournaments / PLO?▾
Not yet — both are on the roadmap, but the current build is focused on getting 6-max cash right first.
What happens if I clear my browser data?▾
Your local progress is gone — same as any localStorage app. If you're Premium, just sign back in to restore access — your Premium status lives on your account, not in your browser. We're considering optional cloud sync for progress in a future update.
Is this legal in my country?▾
Yes. We don't host real-money games — we're a study tool. Poker training software is legal globally. Real-money play depends on your jurisdiction; this app makes no recommendation either way.
Do you collect my data?▾
If you create an account, we store your email and Premium status (via Supabase and Stripe). Otherwise we collect privacy-friendly usage analytics, and when you arrive from one of our ads we use Meta's standard ad-measurement (Pixel and Conversions API). We never upload your hand histories and never sell your data. See our privacy page.
How do I cancel my Premium?▾
Both monthly and annual subscriptions can be cancelled anytime from the Stripe customer portal linked in your confirmation email. Access runs to the end of your billing period — no partial refunds, but a full refund is available within 7 days of purchase, no questions asked.
Can I see a sample hand before buying?▾
The entire Play vs AI mode is free and unlimited. Try it.
I found a bug / want a feature.▾
Email support@holdempro.app — we read every message.