FAQ

Common questions about the trainer, pricing, and how things work.

What is Holdem Pro?
An offline browser app for studying No-Limit Hold'em 6-max cash. Includes hand simulation vs AI archetypes, a GTO spot trainer, equity quizzes, leak detection, and a player profiling system.
Do I need to make an account?
For free play, no — your progress saves locally in your browser's localStorage. To buy and use Premium, you create a free account so your access stays tied to you (not a key that can be lost) and works across devices.
Is the GTO data accurate?
Preflop charts are sourced from published solver outputs (GTOWizard / Upswing simplified) — close enough to optimal for training purposes. Postflop spots use bucketed heuristics; we're transparent that they're not solver-exact, but they're principled and useful.
What if I'm a beginner?
Start with the glossary, then take the leak quiz. The trainer is built to teach as you play — every key term has a hover definition.
What stakes does the trainer optimize for?
100bb 6-max NLHE cash. Stack-size presets cover 50bb, 100bb, and 200bb depths. The math generalizes well to most online cash games.
What about tournaments / PLO?
Not yet — both are on the roadmap, but the current build is focused on getting 6-max cash right first.
What happens if I clear my browser data?
Your local progress is gone — same as any localStorage app. If you're Premium, just sign back in to restore access — your Premium status lives on your account, not in your browser. We're considering optional cloud sync for progress in a future update.
Is this legal in my country?
Yes. We don't host real-money games — we're a study tool. Poker training software is legal globally. Real-money play depends on your jurisdiction; this app makes no recommendation either way.
Do you collect my data?
If you create an account, we store your email and Premium status (via Supabase and Stripe). Otherwise we collect privacy-friendly usage analytics, and when you arrive from one of our ads we use Meta's standard ad-measurement (Pixel and Conversions API). We never upload your hand histories and never sell your data. See our privacy page.
How do I cancel my Premium?
Both monthly and annual subscriptions can be cancelled anytime from the Stripe customer portal linked in your confirmation email. Access runs to the end of your billing period — no partial refunds, but a full refund is available within 7 days of purchase, no questions asked.
Can I see a sample hand before buying?
The entire Play vs AI mode is free and unlimited. Try it.
I found a bug / want a feature.
Email support@holdempro.app — we read every message.